FAQS

What is Aureva?
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Aureva is a curated digital platform that showcases a handpicked portfolio of high-end real estate listings across Dubai and select international destinations. We are not a real estate broker or agent; instead, we connect discerning buyers with exclusive opportunities vetted by our trusted network.

Is Aureva a real estate agency or brokerage?
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No. Aureva is not a licensed real estate broker or agent. We are a curator and facilitator — we present curated listings and connect users with trusted agents who handle the property transactions directly.

How does the subscription model work?
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Aureva operates on a membership-based model. Members gain access to additional exclusive listings, premium dashboard tools, and the ability to request contact or guidance from our concierge team. Membership is available as a monthly or yearly subscription.

Can I get a refund if I don’t purchase a property?
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No. Subscriptions grant access to a curated platform and its features, not to guaranteed property purchases. Since the value lies in discovery, insight, and convenience, refunds are not offered once access is granted.

Is the platform responsible for the property purchase process?
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No. All transactions are conducted directly between the buyer and the licensed agent or developer. Aureva does not handle legal contracts, money transfers, or property paperwork. We simply offer access and coordination.

How do I know the listings are legitimate?
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We only showcase listings from our verified network of trusted real estate agents and property partners. Each property is selected based on investment merit, location quality, and design standards.

Will I get charged a fee for buying or selling a property?
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While browsing the platform is subscription-based, an optional coordination or concierge fee may apply when a successful transaction occurs through our platform. This will be clearly outlined at the time of engagement.

Do you guarantee ROI or investment performance?
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No. While some properties may highlight projected ROI, all investments carry risk, and performance may vary. We recommend consulting financial and legal professionals before making a purchase.

Can I cancel my membership anytime?
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Yes, you may cancel your membership at any time. Access will remain valid through the end of your current billing cycle.

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